Effectiveness of Training Must be Evaluated

The biggest change in the training requirements is the requirement to evaluate the effectiveness of training. Don't forget to include a process in your procedure.

Examples of evaluating training effectiveness include:

• Written test after group training
• Certificates from outside training, If the certificate is issued based on performance
• Grades from outside training
• On-the-job evaluation by supervisor or peer at a specified timeframe after the training is completed
• Monitoring results of performance against specified criteria

The training programs available at the9000store.com all meet the requirements of the standard for showing the effectiveness of training. Records are provided after the training and after the student has shown understanding of the content. These records go into your quality records and can be readily seen by an auditor to show that this requirement has been met. ISO 9001 Employee Training

Comments

[Betsy]

This is a great way to keep up with the requirements. We especially like the computerized training option for new employees. We have the ISO training completed by new hires as part of our training in process so we don't miss anyone and have records on everyone.