There are some posts on this blog about documentation, and our site (www.the9000store.com) gives some information on document control, but I’ve never felt comfortable enought to recommend a software package for electronic document control. We’ve looked at several software solutions, but none seemed to match our expectations of user friendliness, cost-effectiveness, and flexibility. Then we [...]
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Procedures, Processes and Work Instructions…what’s the difference?
There are three terms often confused: Procedure, process, and work instruction. Here’s a quick snapshot of the differences between them. Procedures describe a process such as “Purchasing”. They describe an overall process, where as work instructions would describe a more detailed portion of the procedure such as “Completing a PO” or “Ordering supplies”. Procedures are [...]
What procedures are required?
The winner for the most frequently asked question is still “What procedures are required?” Although the standard tells you that you must have six specific procedures, you are also expected to have quality processes in place to address the other requirements of the standard. These quality processes must be controlled, and one effective method of [...]
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